Carriage Chats with a Data Science Manager
4 minutes
Our culture
Great journeys start with Trainline
We love the vibe here and are energised by the people around us. It's our unique culture that makes us such a great place to work, and it's shaped every day by the awesome Trainliners who work here.
Values
Our values drive our culture
They shape the everyday behaviours of Trainliners across our company, across every country, every city and every office we operate in. They define our culture — which is how we behave when no one’s looking.
Think Big
We aren’t afraid to think big – in fact, the big picture inspires us. As we scale and grow, our people are growing with us.
Own It
We take responsibility and make things happen. Pace isn’t a buzzword here — it’s our desire to go further and faster that connects us. Our people power our momentum.
Do Good
We are champions for a greener future of travel. We’re making a positive difference for our customers, partners, industry and planet.
Travel Together
We are energised by the people around us and embrace the power of inclusion. We celebrate differences because we know it makes us stronger.
Diversity & Inclusion
Diversity drives us forward
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Meet our Networks
Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard.
Women in Leadership
Gender Equality Network
Rainbow Train (LGBTQIA+)
Sunflower (accessibility)
Ethnic Diversity Network
Parent & Carers
Events
Celebrating our culture
We’re big on events at Trainline. Here are some of the things we do to help build connections, celebrate each other and most importantly, have fun!
We love a festival. TrainFest is all about bringing every Trainliner across Europe together in one place to connect to our vision, purpose and values. SummerFest and FestiveFest are our annual opportunities to have some fun and celebrate the awesome work we’ve been doing.
A key part of what makes Trainline special is our people, and the buzz and energy they bring to our offices. That's why we get the whole company together every month for Company Day — think yummy lunches, all-hands meetings, and evening socials. What’s not to love?
We put Trainliner's development front and centre with dedicated moments throughout the year such as Global Learning Days and Growth Month.
Each year we bring Trainliners together for our Hackathon - a chance to think big and collaborate with each other on exciting ideas that could have a big impact on Trainline. We also come together for Tech Summit, our annual opportunity to learn from each other and external experts on technology advancements and the future of travel.
We love hosting meetups in our amazing event spaces, and having the opportunity to support internal and external community groups.
Career development
Taking you places
Providing rewarding career journeys is incredibly important to us and we want to make sure all Trainliners can thrive, grow and achieve their career goals.
At Trainline, our learning and development offerings are industry-leading and available to you from day one. You’ll be provided with the tools you need to develop your skills, and supercharge your career.
We put Trainliners in the driver’s seat with our career pathways and transparent pay bands, laying the tracks for progressing at Trainline.
Want to switch trains? We know that no two journeys are the same and that's why we're big on internal mobility. We try to make it as easy as possible for Trainliners to explore new opportunities and find the next stop on their career journey with us.
Our absolute favourite thing to do is celebrate promotions, with about 10% of our Trainliners moving up every year. We have two promotion windows, aligned with mid and end of year performance reviews with robust panels and feedback loops to make this process as fair as possible.
Hear from our Trainliners
Marta Ramos
Engineering Manager | Barcelona
“Supporting our carriers through white labelling initiatives enables me to strengthen partnerships, foster innovation, and drive meaningful impact in enhancing the overall travel experience for users worldwide.”
Hear from our Trainliners
Marie Blondeau
Senior Copywriter | Paris
“My favourite part of working at Trainline? Waking up every morning knowing that my job has the power to drive change and encourage people to do something right; whether it's through engaging, sustainability-oriented, or inclusive content.”
Hear from our Trainliners
Gautam Sharma
Staff Data Engineer | London
“Transforming train travel with the power of data has been exciting and challenging. But it becomes fun with such a like-minded team.”
Benefits
Added extras on the journey
There are lots of benefits to being onboard and we offer a great package to support you on your journey. Some of our benefits differ by location and job level, but here's a flavour of what you can expect.
Access to a global share incentive plan (i.e. free money!), income protection and everyday discounts via Perkbox. Bupa health and dental cover, gym discount, an Employee Assistance Programme and Mental Health First Aiders.
Working remotely definitely has its positives but there are also huge benefits in coming together physically, and that’s why we’re proud to offer the best of both worlds. We expect Trainliners to work from the office a minimum of 40% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.
Taking time off to rest and enjoy life is super important. That's why on top of the 25 days standard holiday allowance, we also give an additional 2 days off each year during the festive period, the opportunity to buy 3 additional days of holiday per year, plus extra annual leave days for long service
We're proud of our competitive offering which includes enhanced parental leave policies, personal coaching sessions as well as extended leave for fertility and parental bereavement.
As well as your own personal learning budget, you'll also have access to our digital platform, Learning Express, as well as a wide range of workshops and development programmes.
When connecting in our offices, you'll have access to first-class facilities as well as free breakfasts and soft drinks every day, plus lunches and evening socials each month.
Having a positive impact on the world and people around us is at the core of our business and we encourage all Trainliners to give back. As well as company-wide charitable fundraising and donations, Trainliners can also make use of their Volunteering Day, Give As You Earn salary sacrifice, as well as our donation matching scheme.
Ready to start your journey?
